Position Description
We are looking for an Ecommerce Operations Manager in our Consumer division to manage the Interflora Consumer websites and take the overall responsibility for product set-up, site structure, content management systems and delivery services. As the Ecommerce Operations Manager, you’ll also measure technical site performance and manage the 3rd party website providers and agencies.
You’ll report to the Head of Ecommerce and manage a small team of your own, comprising an Ecommerce Assistant and an Ecommerce Product Executive to ensure the websites run smoothly and perform optimally in order to deliver annual sales of £90m. You’ll be tasked with ensuring our ecommerce sites perform to the highest possible standard given ongoing development and trading focus
You’ll play a big role as part of a wider ecommerce team and will also get to assist in development of front end and back end site propositions by offering insight to the Ecommerce Development Manager to ensure developments are embraced and managed by your team, post development.
Required Experience
In order to be a great success in this role you’ll need:
• Proven experience of working in an Ecommerce environment
• Experience of managing trading web sites
• Skills in the management of Content Management Systems
• An ability to create and develop processes that improve efficiencies within an Ecommerce environment
• Experience of leading and managing a small team
• Experience of managing external suppliers
• Good presentation and communications skills
Salary and Benefits
Our colleagues benefit from the attractive benefits you'd expect to see in a professional and successful organisation, such as; generous holiday allowances, a company pension scheme, health insurance, bonus schemes and staff discounts - but they also benefit hugely from working in a friendly, supportive and flexible environment, where not only are they treated as a professional but also as a member of the Interflora 'family'.
We also treat our colleagues to a variety of ‘peak-treats’ such as pizza, sweets and bacon sandwiches to get everyone motivated and ensure they feel refreshed through our 3 busiest periods of Christmas, Valentine’s Day and Mother’s Day - even the tea, coffee and biscuits are free! We also offer healthy alternatives such as fruit, which gets delivered directly to our offices three times a week.
We love to spoil our staff as well and make them feel loved on their special days - each new starter gets a beautiful Interflora bouquet to say “Hello and welcome” on their first day and every colleague is treated to another bouquet on their birthday!
Employer Description
We are proud to be the world’s largest and most experienced flower delivery network. Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But its not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience. Were also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet. Interflora is a hugely successful and recognisable brand and the staff love working here, we have a real ‘small business’, family feel to us that makes us a really unique and great place to work.
Site Description
Situated in the heart of Sleaford town centre – a beautiful market town just off the A17 and A15 and close to the Lincolnshire and Nottinghamshire borders puts is within easy reach of Lincoln, Newark, Nottingham and Peterborough areas.
