Position Description
This is a great opportunity for a Key Account Manager to join our Interflora Services team that will work closely with Key Clients, Sales Teams and Senior Managers to ensure we are maximising all key account opportunities with our existing business to business clients and partners.
As the Key Account Manager, you’ll manage the account planning cycle and ensure assigned client needs and expectations are met by the company and that associated risks are removed, avoided or mitigated. You’ll manage the contractual obligations between the company and our partners and clients, ensuring we also meet their expectations.
Whilst this role is fundamentally about maintaining relationships and ensuring everything runs smoothly between Interflora and our partners, you will also need to ensure you are pivotal in maintaining and growing the revenue and gross profit of each key account, ensuring they remain profitable in line with annual targets.
Required Experience
The successful applicant will need to have:
• Proven experience in a key account management or sales role
• Experience of working in a FMCG environment involving the selling of wholesale products
• Creativity and entrepreneurial flair
• Proactivity and a desire to drive developments and improvements
• Strong organisational skills and excellent self-motivation
• Experience of working in a Business to Business (B2B) environment
Salary and Benefits
Our colleagues benefit from the attractive benefits you'd expect to see in a professional and successful organisation, such as; generous holiday allowances, a company pension scheme, health insurance, bonus schemes and staff discounts - but they also benefit hugely from working in a friendly, supportive and flexible environment, where not only are they treated as a professional but also as a member of the Interflora 'family'.
We also treat our colleagues to a variety of ‘peak-treats’ such as pizza, sweets and bacon sandwiches to get everyone motivated and ensure they feel refreshed through our 3 busiest periods of Christmas, Valentine’s Day and Mother’s Day - even the tea, coffee and biscuits are free! We also offer healthy alternatives such as fruit, which gets delivered directly to our offices three times a week.
We love to spoil our staff as well and make them feel loved on their special days - each new starter gets a beautiful Interflora bouquet to say “Hello and welcome” on their first day and every colleague is treated to another bouquet on their birthday!
Employer Description
At Interflora, we believe in delivering true happiness to our colleagues and in turn, to our customers. We believe in putting the customer at the heart of what we do – which is good because we have millions of customers that trust us to provide them with a great service when delivering life’s most important sentiments to their nearest and dearest.
Interflora Services is our B2B arm that is tasked with developing business to business relationships with third party floral gift retailers and corporate bodies who are looking for flower and gift solutions. Interflora Services is also responsible for managing the supply chain network of Interflora florists who deliver floral gifts on our behalf.
Site Description
Situated in the heart of Sleaford town centre – a beautiful market town just off the A17 and A15 and close to the Lincolnshire and Nottinghamshire borders puts is within easy reach of Lincoln, Newark, Nottingham and Peterborough areas.
